Terms & Conditions

Terms and Conditions for Tilly's Tot Stop

Welcome to Tilly's Tot Stop! By accessing our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

1. Use of Website
1.1 Tilly's Tot Stop provides a platform for purchasing personalised prints and gifts. 
1.2 By using this website, you agree not to:

  • Engage in unlawful activities or harm the website’s functionality.
  • Upload malicious software or perform automated data collection (e.g., scraping).
  • Send unsolicited commercial communications.
  • Use the website for unauthorised marketing purposes.
    1.3 Misuse of the website may result in restricted access or legal action.

2. Products and Prices
2.1 We reserve the right to update product offerings and prices without notice.
2.2 All prices are in GBP and may include applicable taxes and shipping fees.
2.3 We may limit product quantities available for purchase.

3. Shipping and Delivery
3.1 Shipping is free within the UK, with dispatch typically within 1-3 business days.
3.2 Orders are shipped via Royal Mail Tracked 48, DPD, or Evri.
3.3 Customers are responsible for providing the correct delivery address. We are not liable for delays or failures caused by incorrect addresses. Additional charges may apply for re-delivery of returned packages.
3.4 Once the package is delivered, we are not responsible for any loss or damage.

4. Returns and Refunds
4.1 As most of our products are personalised, we do not accept returns or exchanges.
4.2 If your order is damaged or defective, contact us at info@tillys-tot-stop.com within 7 days of delivery, and we’ll work with you to resolve the issue.

5. Intellectual Property
5.1 Content on this website, including designs, text, and graphics, is owned by or licensed to us. Reproduction without permission is prohibited.
5.2 Unauthorised use of our content may lead to legal action.

6. Privacy Policy
6.1 We are committed to protecting your personal information. Please refer to our Privacy Policy for details.
6.2 By using our website, you consent to the practices outlined in our Privacy Policy.

7. Limitation of Liability / Disclaimer
7.1 We are not liable for any damages arising from the use of our website or products.
7.2 Always inspect products before use and supervise children to ensure safety.
7.3 Products sold are not toys and are not a substitute for adult supervision.
7.4 Some products may present choking hazards; adult supervision is required.
7.5 By purchasing from us, you accept these terms and release Tilly’s Tot Stop from any liability related to product use.

8. Changes to Terms
8.1 We may update these Terms and Conditions at any time without prior notice.
8.2 By continuing to use our website, you agree to the updated terms.

9. Contact Information
Questions? Contact us at info@tillys-tot-stop.com.

By using our website or placing an order, you agree to these Terms and Conditions.